Refund policy

House of Nouri Refund & Return Policy

At House of Nouri, every product is handcrafted with care using high-quality ingredients. Due to the personal nature of skincare and body products, we do not accept returns once items have been opened or used.

All Sales Final

For health and safety reasons, all sales are final. We are unable to accept returns or exchanges on opened or used products.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the damaged item
• Photos of the packaging

Once reviewed, we will gladly offer a replacement or store credit if the issue qualifies.

Allergies & Skin Sensitivities

Our products are made with carefully selected ingredients, but we recommend reviewing the ingredient list before purchasing.

House of Nouri is not responsible for allergic reactions or sensitivities. If you have sensitive skin, we recommend performing a patch test before full use.

Product Variations

Because our products are handcrafted in small batches, slight variations in color, texture, or scent may occur. These variations are natural and do not affect product quality.

Shipping Issues

House of Nouri is not responsible for lost or stolen packages once marked as delivered by the carrier. Please contact the shipping carrier directly if your package is missing.

Questions

If you have any concerns about your order, please contact us at:

info@houseofnouri.com

We are always happy to help.